Portfolio
This is a sample of some of the work I have done. If you would like to see some more recent examples I can provide them upon request (for NDA & yet-to-be-released product reasons). I would also like to acknowledge all my teammates on these projects. I couldn’t have done any of this without your help. Thank you.
Description
This is from a set of designs for setting up and customizing a personal dashboard. Users need the flexibility to see the information they want in a variety of ways. The challenge was to take what already existed in the system, identify usability issues, and provide a redesign.
Biggest challenges
The design for this project had to use preexisting modules for the dashboard. I also had to accommodate a multilayer navigation/organization scheme within the dashboard.
Biggest accomplishments
I was able to use common web interaction paradigms to settle on a design that was flexible and intuitive for the user.
Description
This interface is from a guided mailing experience. We needed a way to help the user through a fairly complex process with a focus on ease-of-use and flexibility, which can at times be at odds with each other. This design is aimed at getting the user through a mailing process in one sitting.
Biggest challenge
Designing a guided experience for a non-linear parallel process that has both required and optional steps was quite challenging.
Biggest accomplishments
This design allows the user to complete and end-to-end mailing process in one place where the former design had the user jumping from one area of the system to another.
Description
This is from a set of information visualization designs for a KPI dashboard. I was able to utilize information dense visualizations that allow for the display of large amounts of data without eating up screen real estate.
Biggest challenges
The most difficult aspect of this set of designs was the constraints of the data rendering capabilities of the system being used.
Biggest accomplishments
I was able to work with Development on the designs to come up with a solution that improved the user experience without blowing out the project timeline.
Description
This wireframe is from a redesign of the shell for a CRM product. Through user feedback, it was determined that the shell needed to be revisited. This included the layout as well as the scheme for navigating the system. Card sorts were used to help determine the grouping of tasks under each navigational area. User feedback helped determine the top two design concepts. From there each concept went through several iterations.
Biggest challenges
This redesign required that we work within fairly tight constraints based on technical hurdles. Furthermore, it was challenging to convince some internal stakeholders that the existing interface was not providing a good user experience.
Biggest accomplishments
We were able to create a better navigation experience for the user. Isn’t that what it’s all about?
Description
This is an example of a task flow diagram for a project that shows a mailing process. The diagram helped to identify discrepancies between the current mailing process and a proposed design.
Description
RiRi is a device to aid the job of bus conductors in Madras (Chennai). The current bus system often leaves buses packed beyond legal capacity while other buses remain underutilized. With the RiRi, the conductor is given the right information at the right time. Conductors can make better decisions about when to make stops based on capacity as well as the capacity of other buses on the route. This design was an entry for the CHI 2007 Student Design Competition. To see the full paper click here.
Biggest challenge
The problem given was very fuzzy and few constraints were placed on us. We also faced the challenge of gathering research and testing the prototypes remotely.
Biggest accomplishments
Through several designs, we were able to come up with a solution that aided the conductor without placing an extra burden on them.\
Description
This is a logo created for the working title of a software product.
Biggest challenges
I needed to create something fun and simple without using the obvious. As with other logos, trying to meld images and words in a clever way can be difficult.
Biggest accomplishments
I think I hit the mark with this design. The logo is fun and simple. I was able to fit the image of the squirrel around the text without making it feel too forced. The logo will work well for print as well as viewing on a monitor. The image works well in greyscale.
Description
This is an example page from an annotated design document which was used to help convey some of the details of a design to the Developers and QA Analysts on the project. One of my personal goals it to make my documentation concise, thorough, and user-centered.